At Soultanzo, we want you to be fully satisfied with your purchase. If you're not, requesting a refund is simple:

1. Log In to Your Account: Visit our website and log in to your account.
2. Go to Your Orders: Navigate to the "My Orders" section, where you can view all your recent purchases.
3. Select the Item: Find the item you want to return or refund and click on "Request Refund" or "Return Item."
4. Fill Out the Form: Complete the refund request form by providing details like your reason for the return and any relevant information.
5. Submit Your Request: Once submitted, you’ll receive a confirmation email, and our team will review your request. Refunds are processed based on our return policy, and you’ll be notified once it's approved.

1. Create an Account: Head over to our website and click on "Sign Up" or "Create Account". Enter your details and set up a password.

2. Browse Our Collections: Explore our wide range of fashion and lifestyle products by visiting the shop or category sections.

3. Add to Cart: Find something you love? Click "Add to Cart" and continue shopping, or head to checkout when you're ready.

4. Checkout: Once you're done, proceed to checkout, enter your shipping details, and choose your preferred payment method.

5. Enjoy Your Purchase: After completing your order, you’ll receive a confirmation email, and your items will soon be on their way!

Yes, your details are absolutely secured with us. We use advanced encryption and security measures to ensure that your personal information, payment details, and transactions are protected. We follow strict privacy policies and never share your data with third parties without your consent.

Rest assured, shopping at Soultanzo is safe and secure. If you have any questions about your privacy, feel free to reach out to our support team!

1. Add Items to Your Cart: Browse our collection and add the products you wish to purchase to your cart.
2. Proceed to Checkout: Once you're ready, click the "Checkout" button.
3. Enter Shipping Details: Provide your shipping information so we know where to send your order.
4. Choose Payment Method: On the payment page, select "Credit Card" as your preferred payment method.
5. Enter Your Card Information: Fill in your credit card details, including the card number, expiration date, CVV (security code), and billing address.
6. Complete the Purchase: After reviewing your order, click "Complete Purchase" or "Submit". Your payment will be securely processed.

You’ll receive a confirmation email with your order details shortly after. We accept all major credit cards and ensure a safe, encrypted transaction process.