Overview:
1. High-grade Fabric: The Washable Women Men Heating Scarf is soft, delicate, and fashionable, it is made of high-class carving rabbit velvet fabric material.
2. Comfortable to Wear: These Rechargeable Heated Neck Scarves are lightweight and not cumbersome, which are quite comfortable to wear, with no burden on the neck.
3. Handy to Wash: This Electric Heating Neck Scarf can be repeated washing, which is easy to use and wash. It can be repeated washing without disassembly.
4. Heated Neck Scarf: Designed according to ergonomics, the Three-gear Temperature Control Electric Scarf features a significant warming effect and firmly locks the warmth.
Product information:
Color: Black scarf color box packaging, beige scarf color box packaging
Fabric name: trueran
Main fabric composition: Polyester (polyester fiber)
Function: keep warm
Size: 14X100CM
Packing list:
1* Scarf
Product Image:
Shipping Policy for Soultanzo LLC
At Soultanzo LLC, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below for important information regarding your orders.
1. Shipping Methods
We offer a variety of shipping options to suit your needs, including standard and expedited shipping. The available shipping methods will be displayed at checkout.
2. Processing Time
All orders are typically processed within [1-3 business days]. Orders placed on weekends or holidays will be processed the following business day. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Rates
Shipping rates are calculated based on your location, the weight of your order, and the selected shipping method. You will see the total shipping cost at checkout before completing your order.
4. Delivery Times
Estimated delivery times vary based on the shipping method selected and your location. Standard shipping usually takes [3-7 business days], while expedited shipping can take [1-3 business days]. Please note that these are estimated times and actual delivery may vary due to factors beyond our control, such as weather conditions or shipping carrier delays.
5. International Shipping
Currently, we offer shipping within the USA only. For any inquiries about international shipping, please contact our customer service team.
6. Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can monitor its status. You can also check the status of your order by logging into your account on our website.
7. Issues with Delivery
If you encounter any issues with your delivery, such as missing or damaged items, please contact our customer service team within [7 days] of receiving your order. We will work with you to resolve the issue promptly.
8. Contact Us
If you have any questions regarding our shipping policy or need assistance with your order, please reach out to us at:
© Soultanzo LLC
7901 4th St N # 10768
St. Petersburg, FL 33702
Support@Soultanzo.com
+1 786 887 5836
Thank you for choosing Soultanzo LLC! We appreciate your business and look forward to serving you.
FAQs
How to buy a product?
Shopping with Soultanzo is simple and convenient! Here’s how you can purchase your favorite items:
- Browse Our Collection: Explore our wide range of products, from fashion to accessories, by visiting our website's shop or category pages.
- Choose Your Favorites: Click on any item for more details. Select your size, color, or other preferences, then click "Add to Cart."
- Review Your Cart: Once you’ve added your desired items, head over to the cart icon to review your selections.
- Checkout: Click "Checkout", enter your shipping details, and select your payment method. We accept a variety of secure payment options.
- Complete Your Order: After confirming your order, you’ll receive a confirmation email with all the details. Your items will be on their way soon!
How can i make refund from your website?
At Soultanzo, we want you to be fully satisfied with your purchase. If you're not, requesting a refund is simple:
- Log In to Your Account: Visit our website and log in to your account.
- Go to Your Orders: Navigate to the "My Orders" section, where you can view all your recent purchases.
- Select the Item: Find the item you want to return or refund and click on "Request Refund" or "Return Item."
- Fill Out the Form: Complete the refund request form by providing details like your reason for the return and any relevant information.
- Submit Your Request: Once submitted, you’ll receive a confirmation email, and our team will review your request. Refunds are processed based on our return policy, and you’ll be notified once it's approved.
I am a new user. How should I start?
1. Create an Account: Head over to our website and click on "Sign Up" or "Create Account". Enter your details and set up a password.
2. Browse Our Collections: Explore our wide range of fashion and lifestyle products by visiting the shop or category sections.
3. Add to Cart: Find something you love? Click "Add to Cart" and continue shopping, or head to checkout when you're ready.
4. Checkout: Once you're done, proceed to checkout, enter your shipping details, and choose your preferred payment method.
5. Enjoy Your Purchase: After completing your order, you’ll receive a confirmation email, and your items will soon be on their way!
Are my details secured?
Yes, your details are absolutely secured with us. We use advanced encryption and security measures to ensure that your personal information, payment details, and transactions are protected. We follow strict privacy policies and never share your data with third parties without your consent.
Rest assured, shopping at Soultanzo is safe and secure. If you have any questions about your privacy, feel free to reach out to our support team!
How do I make payment by my credit card?
- Add Items to Your Cart: Browse our collection and add the products you wish to purchase to your cart.
- Proceed to Checkout: Once you're ready, click the "Checkout" button.
- Enter Shipping Details: Provide your shipping information so we know where to send your order.
- Choose Payment Method: On the payment page, select "Credit Card" as your preferred payment method.
- Enter Your Card Information: Fill in your credit card details, including the card number, expiration date, CVV (security code), and billing address.
- Complete the Purchase: After reviewing your order, click "Complete Purchase" or "Submit". Your payment will be securely processed.
You’ll receive a confirmation email with your order details shortly after. We accept all major credit cards and ensure a safe, encrypted transaction process.
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